The Microsoft Teams integration allows you to send InputKit notifications to the channels of your choice. For example, when a trigger event occurs, such as a completed form submission, you can receive the customer’s detailed response, the comments they left, and their evaluation of your business metrics directly in a Teams channel.
Access the Teams integration
Click your name in the top-right corner.
Click “Integrations”.
You will then see the list of your active integrations.
Click “+ Add an integration”.
Select “Microsoft Teams”.
Click “Connect Microsoft 365”.
Connect your Microsoft account
You will be redirected to the Microsoft sign-in page.
Sign in to your Microsoft account.
Approve the requested permissions.
Once the connection is complete, you will see the integration connection status as well as your connected organizations.
Add a trigger
Click “+ Add a trigger”.
Select the relevant organization.
Select the team, if you have more than one.
Choose the trigger event, for example:
completed form submission
new Google review
Select the relevant sequences.
Choose the Teams channel where you want the notification to be sent.
Create the trigger
Once the configuration is complete, click “Create a trigger”.
What the Teams integration can do
Depending on the selected trigger, the notification sent to Teams can include:
the customer’s detailed response
the comments they left
their evaluation of your business metrics
This can be useful for quickly sharing information with the right teams and making follow-up easier directly from your Teams channels.
If you have any questions, feel free to contact us via the chat.