You can track your progress toward the InputKit Customer Excellence Award directly from your dashboard using the Industry Benchmark section.
This section allows you to view your results for the five Customer Excellence Award criteria and check whether you meet the thresholds required to earn a Recognition or an Award.
Add the Industry Benchmark Section to Your Dashboard
To view your progress:
Go to the "Dashboard" in InputKit.
Click "Customize".
Add the "Industry Benchmark" section to your dashboard.
Once the section is added, you can view your results and identify which criteria you have met using green checkmarks (✓) and red crosses (✕).
If your organization has multiple locations, you can also select the location whose results you want to view.
Learn More About the Industry Benchmark Section
To understand the Customer Excellence Award criteria, compare your performance with your industry, and get a personalized action plan powered by InputKit AI, read the following article:
If you have any questions, feel free to contact us through the chat.