“Sending quiet hours” prevent sequences from being sent to your customers during the night. When this option is enabled, sendings scheduled between 9:00 PM and 6:00 AM are automatically postponed.
Enable “Sending quiet hours”
Click your name in the top-right corner.
Click “Settings”.
Go to the “Company” settings.
Click “Edit”.
Scroll down to “Sending quiet hours”.
Enable the option.
Save your changes.
How “Sending quiet hours” work
When the option is enabled, no sendings are scheduled between 9:00 PM and 6:00 AM, based on your company’s time zone.
Affected sendings are automatically postponed to 6:00 AM:
on the same day when the sending was scheduled before 6:00 AM
on the following day when the sending was scheduled after 9:00 PM
Note: This option prevents customers from receiving sequences at inappropriate times without cancelling the scheduled sendings.
If you have any questions, feel free to contact us via the chat.