If you have a question about using InputKit or you are running into an issue, you can contact the support team directly from the platform. This article explains the two available options: the in-app chat and the support email address.
Contact support via the in-app chat
The chat is available from the chat icon in the bottom-right corner of the platform.
Steps
Click the chat icon in the bottom-right corner.
Click the “Messages” tab.
Click “Ask a question”.
Write your request and send it in the conversation.
You will receive a reply in the same conversation thread.
Note: if you want to speak with a human, you can mention it in your message.
Contact support by email
For more complex requests, or if you prefer email, you can write to [email protected].
Tip: to speed up processing, include as much context as possible (for example, what you were trying to do, where you were in the platform, and any error message if applicable).
If you have any questions, feel free to contact us via the chat.