The sequence hyperlink allows your clients to start a satisfaction survey on their own, without requiring you to send it manually or automatically. This method is especially useful if you want to make your survey accessible at all times, for example in your invoices, on your website, or on printed materials.

Many businesses use this feature to collect more reviews by adding the link:

When a client clicks the link, they are taken to an introduction page where they can enter their email address (or phone number, depending on your configuration) and start the sequence. This allows them to submit their feedback at their convenience.

Here is how to find and configure the hyperlink:

You will then see the hyperlink that you can share with your clients.

You can add parameters to the link to automatically classify responses into the correct segments. This helps you analyze your results more efficiently.

Available parameters include:

You can also choose the contact type:

These parameters are especially useful if you use the same link in multiple places or for different teams. You can also make your clients see them by checking "Show field on public form"

You can modify the introduction page that clients see before starting the survey.

In this section, you can:

This provides a more professional and consistent experience for your clients.

Here are some effective use cases:

In an invoice:

“Your feedback is important to us. Click here to share your experience.”

On a website:

Create a “Leave us a review” page with a button linking to the sequence.

On printed material:

Add a QR code linked to the sequence.

The sequence hyperlink allows you to:

This method is simple, flexible, and highly effective for increasing your feedback volume.